Jetstar the worst airline in the world? I think not, and here’s why

The local Australian newspapers and websites are somewhat awash today (April 28, 2017) with news of a consumer advocacy publication, Choice, and its selection of the low cost carrier as Australia’s worst airline. Here’s a screenshot of some of the article linked to, above:

Not surprisingly, there have been many comments,

What happens in treatment? After I’ve found and read, what next?

There are a number of ways people locate my services for fear of flying and related anxiety presentations. Given recent referrals, I thought I’d list a few then write about what happens when a prospective new patient emails, SMSs or telephones (0413040747 – I no longer maintain a landline) to enquire about how I work,

What Adele and her impersonators can teach you about anxiety

Every so often I meet a patient for the first time where I am challenged to how best to work with them. Usually, it may be because they are quite young – in their teens – or they may have some mild intellectual impairment which means I must modify the materials I use to demonstrate some of the concepts I believe are important to discuss,

Exposure to stationary aircraft – methods and issues

There’s an 8-part television show, Ready for Take-off,  which has just finished its season in Australia which gives us a behind-the scenes look at the operation of Qantas Airways across many of its airports internationally, including Heathrow, Dubai, Sydney and Melbourne.

(Please note: It’s Qantas not Quantas,

The Flight from Hell


Some of the details in this post might frighten some readers who are “early” in their work on their fear of flying. It’s OK, it’s just a truthful story of someone else’s experience. It could be your’s or mine one day, so I think it’s useful to know how to understand it and not let stories like this negatively affect your fears.

Safety Behaviours

Most patients who see me will eventually be introduced to the practice of Cognitive Behavioural Therapy (CBT), the intervention that has the most publications in evidence-based journals for the effective treatment of anxiety disorders.

There are of course other approaches, many of which grew from the original psychoanalytic approaches pioneered by Freud more than a hundred years ago,

Sir Simon Rattle and Anxiety

One of the tasks of a psychologist when guiding patients to better manage, if not overcome their anxiety problems, is how to best educate them about the biology of anxiety and fear.

There is evidence that patients who can better understand the meaning of their signs and symptoms of anxiety do better, and this is called the psycho-education phase of treatment.

Why I blog

Quite a few of my professional colleagues have asked me over the years why I blog and give away from information and acquired knowledge for free.

I was one of the first psychologists to blog (as well as have an online presence) starting in 2004, with my fear of flying blog. I stopped several years ago,

Calm is not the cure for anxiety

Many people think learning to be always calm in their feared situations will “cure’ their anxiety. They’re wrong – here’s why.

The pursuit of two human emotions can get people into all sorts of bother.

The first is happiness, which many people diagnosed with depression or similar mood disorders chase and wish for,