Jetstar the worst airline in the world? I think not, and here’s why

The local Australian newspapers and websites are somewhat awash today (April 28, 2017) with news of a consumer advocacy publication, Choice, and its selection of the low cost carrier as Australia’s worst airline. Here’s a screenshot of some of the article linked to, above:

Not surprisingly, there have been many comments,

Apple has introduced a Breathe app for the Applewatch – it might be handy for anxious flyers with a few tweaks

I am a keen user of technologies to help fear of flying patients better manage their fears, not just for flying but for other anxiety presentations. I am also a keen observer of Apple and a user of its products both personally and professionally.

Several times a year, the company holds a keynote where it lays out its forthcoming products and services.

What happens in treatment? After I’ve found and read, what next?

There are a number of ways people locate my services for fear of flying and related anxiety presentations. Given recent referrals, I thought I’d list a few then write about what happens when a prospective new patient emails, SMSs or telephones (0413040747 – I no longer maintain a landline) to enquire about how I work,

“I feel so much safer when I drive my car than when I fly”


i wish i had a dollar for each time i was told this by a client…. it speaks of the “illusion of control” we possess when we drive our cars.


(I initially wrote this post in April,

What Adele and her impersonators can teach you about anxiety

Every so often I meet a patient for the first time where I am challenged to how best to work with them. Usually, it may be because they are quite young – in their teens – or they may have some mild intellectual impairment which means I must modify the materials I use to demonstrate some of the concepts I believe are important to discuss,

Flight Attendants and Vigilance

One of the guidances I offer to patients is how to board their flight. Not just what to take for entertainment, or temperature regulation, but how to prepare for the boarding process.

For many fearful flyers (and others who anxiously await confronting a fearful event), the leadup to their flight can be critical to success.

Exposure to stationary aircraft – methods and issues

There’s an 8-part television show, Ready for Take-off,  which has just finished its season in Australia which gives us a behind-the scenes look at the operation of Qantas Airways across many of its airports internationally, including Heathrow, Dubai, Sydney and Melbourne.

(Please note: It’s Qantas not Quantas,

The Flight from Hell


Some of the details in this post might frighten some readers who are “early” in their work on their fear of flying. It’s OK, it’s just a truthful story of someone else’s experience. It could be your’s or mine one day, so I think it’s useful to know how to understand it and not let stories like this negatively affect your fears.

Safety Behaviours

Most patients who see me will eventually be introduced to the practice of Cognitive Behavioural Therapy (CBT), the intervention that has the most publications in evidence-based journals for the effective treatment of anxiety disorders.

There are of course other approaches, many of which grew from the original psychoanalytic approaches pioneered by Freud more than a hundred years ago,